MANAGEMENT TEAM

Machaon Medical Evaluations' management team includes seasoned professionals with deep knowledge in medical evaluations and business development.

James Moriarty, Co-founder and President
James Moriarty is the co-founder and president. His 25+ years in the medical evaluations industry includes leadership roles in marketing, sales, service and business development. James was the operations manager and physician recruiter for Medical Consultants Network where he oversaw all IME office operations and expanded the availability of expert witnesses and IME healthcare professionals.

James holds a BS in Biology from The University of South Carolina Upstate, an EMT certificate from Spartanburg Technical College and a Masters degree in Health Administration from University of Washington.

James can be contacted at .

Jennifer Moriarty, Co-founder
Jennifer Moriarty is co-founder and a member of the management board for Machaon Medical Evaluations, Inc. She and her husband James Moriarty, established the company in late 1997 after seeing a need in the marketplace for a boutique service company in the IME field. She currently is the owner of Jennifer L. Moriarty Design, a consulting company for interior design, focusing on high-end residential remodels. Prior to her work in the design field, Jennifer was the Partner and Chief Operating Officer of Trammell Crow Residential Services for the Western division of the United States. She held her position, prior to retirement in the field of Property Management for 15 years and oversaw all operations, marketing, sales and design.

Jennifer has a Bachelor of Science degree in Speech Communication/Theatrical Arts from Northern AZ University and she holds her Master of Arts degree from Emerson, in Boston Mass.

Jennifer can be contacted at .

Johna Molley, Director of Sales and Marketing
Johna directs the national sales and marketing efforts for MACHAON. From her 20-year career in Real Estate and Hospitality management, Johna brings her extensive experience in Sales Leadership, Training and Coaching. Among Johna's most recent successes, she was recently honored with a Global Sales and Leadership Award and Sales Leader of the year award from Marriott International. She resides in Sammamish, WA with her husband and daughter.

Johna can be contacted at .

Bob E. Hayes, Ph.D., Director of Business Development
Bob provides leadership in business development across the entire customer lifecycle (i.e., marketing, sales, service). He has worked in management roles in the medical evaluations industry and has consulted with many Fortune 500 companies including Boeing, Oracle, and Agilent Technologies. He is a recognized expert in customer loyalty management and business growth, and author of the books, Beyond the Ultimate Question (2009; how to build an effective customer feedback program to increase customer loyalty) and Measuring Customer Satisfaction and Loyalty (2008; how to measure customer satisfaction, customer loyalty and how to use that data to drive business growth).

Dr. Hayes received his Ph.D. in industrial organizational psychology from Bowling Green State University.

Bob can be contacted at .